Kaylene wins national award for exceptional client support - Elders Rural Services
Elders, Kaylene Rushton, pink shirt

Kaylene wins national award for exceptional client support

Tasmania is currently experiencing rapid growth as Elders continues to increase its agency footprint in the state.

Supporting this growth are teams of hardworking pink shirts, including Kaylene Rushton, Sales Support Officer in Launceston, who has this month taken out Elders’ Operational Performance award.

Mrs Rushton has played a key role in supporting Tasmanian farmers for more than 17 years, showing tireless work ethic and dedication.

In addition to supporting Elders teams across Tasmania, Mrs Rushton recently helped organise a “Women in Agriculture” day for female clients of the branch who, like Elders, had been through tough times as a result of bush fires and droughts.

“We’ve all been through our fair share of trials and – farming women responsible for keeping the back end of the farm running are no different,” said Mrs Rushton.

“Men often have an outlet, like the sale yards or golf days, but we found a lot of wives were isolated,” she said.

In response, Mrs Rushton and her team Lorraine Shaw, Andrea Reid, Lyn Allen, and Gayle Hendrick-Cox arranged a day that allowed female clients to relax, unwind, and connect with one another.

The event was attended by 120 women and included guest speakers, a fashion parade, high tea, wine tasting and massages.

General Manager – South Zone, Malcolm Hunt, praised Kaylene for ongoing commitment to her clients, in and out of the office.

“Kaylene’s concern for her clients extends well beyond her role,” said Mr Hunt.

“She continually goes above and beyond which is evident in her strong client following. These long term relationships are invaluable to the Elders business and are a result of continually delivering outstanding service,” he said.

Mrs Rushton has been invited to attend the annual One Elders Awards dinner this December which celebrates high-performing staff from around the country.

Despite her efforts, Mrs Rushton insists that she doesn’t do anything more than any other SSO.

“I truly am tickled pink to be recognised with this award but honestly think it takes a team effort for one person to shine,” said Kaylene.

“I’m supported by a very strong-willed and hardworking team who motivate me in my work every day,” she said.

For further information contact:
Meagan Burbidge
Communications Specialist
0417 841 092