Mark Pain recognised for commitment to customer service

Elders’ Mark Pain has been recognised with the company’s award for sales performance whilst in the role of acting Northern Zone banking manager, for his commitment to client relationships.

With more than 20 years’ experience with Elders, Mr Pain is well-known for his commitment to his clients and maintaining relationships. Mr Pain’s persistence and customer focus has delivered strong financial rewards for the company and highlights his on-going commitment to the business.

Mr Pain says it is a great feeling to be recognised and very satisfying to know that his hard work is appreciated.

“Farming is challenging in its entirety, it may be drought, it may be floods, it may be your competitors that bring the challenges. I find if you just keep doing all the right things, and look after your clients, then the rest will sort itself out,” he said.

Mr Pain also explained that within his business, it is all about integrity, trust, and understanding.

“My advice to our team is; do not give up, even when it is tough. Do not stop trying to help your clients, and most of all enjoy what you do, and you will enjoy what your customers do,” Mr Pain said.

Elders’ North Zone General Manager, Greg Dunne says Mr Pain continually demonstrates his dedication to clients and sets an excellent example for the team.

“Mark is invested in his community and is always achieving exceptional results for his clients and the business. Each challenge he is presented with, he carefully navigates through to provide his clients with the best possible outcome,” Mr Dunne said.

“Relationships are incredibly important and Mark gives clients and stakeholders the confidence necessary and actively contributes to all sectors of the business.”

All recipients of Elders monthly national operational performance awards will be invited to attend the annual One Elders awards later this year in Adelaide and will be eligible to win the overall award for 2016.

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